Our Service

Guangzhou OSANO Electronic Technology Co., Ltd. is a professional manufacturer of Fat Loss beauty equipment, and we have never stopped the development of new technologies and new products. If you need an experienced, creative enterprise to achieve the listing of new products, OSANO will be your best choice.

OEM & ODM Service

We provide OEM&ODM service covering technology

Cryolipolysis fat freeze
Velashape technology
Radio frequency technology
Cavitation RF slimming technology
Lipo laser
Multi-functional beauty equipment
Home use beauty

We provide OEM&ODM services mainly including

Software changes (such as adding a customer’s logo, designing the interface, adding small language)
Design machine shape
Design specific packaging (style, material, logo)

Market Service

Market data support, including promotional copywriting authorized cards, posters, videos, etc
Perfect market operation support to provide customers with the most suitable for the current demand in beauty equipment operation scheme, help customers locate project market direction quickly.
The latest market operation training to customers provide timely, accurate, and applicable internal operation training fundamental understanding of the details of the operation project.
Support practical marketing activities to customers, provide market support, promote the project promotion and achieve the best results
To protect the product's price in the corresponding period by agreement and contract.
OSANO will be based on the characteristics of your market, try to assist in marketing and advertising support, and provide a variety of effective promotional programs for the apparent seasonal apparatus.

After-Sales Service

Main Service Items: Teach and support beauty devices' use, installation, adjustment, maintenance, and so on. Quality aims of after-service: Customer satisfaction is not less than 92% as we provide the best service with all our hearts.

Service Ideal:
Service tenet: Service is foremost.
Service aim: Customer satisfaction.
Service consultation: Friendly, patiently.
Service way: Quick response.
Service slogan: Inspire our customers with our efforts and endeavors.
Service Type:
Telephone counseling, online counseling & locale counseling.
Maintenance Service:
1. Guarantee: The host within 12 months from the day you bought the product, we provide maintenance service if there is any fault. and three months for treatment handle.
2. If you have any problem while using our product, please get in touch with us by telephone, fax, network, or e-mail, and we will answer within one hour and solve your problem as soon as possible.
3. We take charge of our product's quality under regular use. We provide free parts for maintenance if the host default, except for the shipping cost. After the warranty period, we only charge the cost price for spare parts and shipping costs.
The Following Items Are Out of Our Maintenance Range if Any of Following Happens, Customers will Not Enjoy Our Maintenance Range:
1. Beyond warranty period.
2. Damage caused by abnormal use, maintenance, and repair.
3. Damage caused by force majeure.
4. Some consumable spare parts like a lamp, filter, handpiece, etc.

Trainning Service

As a has six years of industry experience in industry-leading enterprises, we also have a comprehensive training system for customers.
To satisfy the needs of different customers, professional engineers in every field of one-to-one carry on theoretical knowledge and practical training in all aspects of the operation.

Cryolipolysis fat freeze: Cellulite reduction
Velashape technology: Cellulite reduction
Radio frequency technology: Skin rejuvenation, cellulite reduction, face lifting
Cavitation RF slimming technology: Cellulite reduction
Lipo laser: Cellulite reduction
Multi-functional beauty equipment: Skin rejuvenation, cellulite reduction, face Lifting, cellulite reduction
Home use beauty: skin rejuvenation, cellulite reduction, face lifting, cellulite reduction
Slimming: face, arm, abdomen

According to his be fond of or all of the studies, the customer has a purpose of the study.
If you can't attend the on-site training, the company will also open an online training platform for the customer through online video training guidance.
In addition, all the training courses are free, sincerely hope to cooperate with you.

Material Download

To request an electronic sample book, please contact our sales staff.

Ask for the latest catalogo

FAQ

How long will it take to execute my order?
It depends on the order quantity and model. Our standard delivery time is 3-7 business days. We will notify you of the estimated delivery time after payment.
How much is the shipping fee?
It will depend on the size and weight of your order and shipping method, when asking about shipping, we will need details such as zip code and order (model and quantity) and your preferred shipping method.
Do you provide samples?
Yes, we can provide samples of all items listed, we can send samples by DHL, FEDEX, EMS, UPS, or your warehouse.
Do you have stock in stock?
Yes, we offer expedited shipping for most products.
Will you support us if the machine breaks down during transportation?
Our customers generally buy insurance before shipment to avoid losses due to rough shipping by some international express. We will help you settle your claim with your insurance company so you can get your money back in time. Please don't worry about this.